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Frequently
Asked Questions
Common questions about our process, pricing, and how an install actually works.
Agencies and service businesses with a team of 5–30 people and monthly revenue between RM 50K–RM 200K. We work with businesses that have outgrown spreadsheets and WhatsApp threads but haven't yet put a proper operating system in place.
No. Every system is configured from scratch around how your business actually runs — your team structure, your workflow, your client delivery process. We don't drop a template into your workspace. We build a system that fits the operation you already have.
3–6 weeks from deposit to handover, depending on the scope of the install. The discovery call and scoping phase happens before any work begins — so by the time we build, the scope is fully confirmed.
Pricing is discussed on the discovery call once we understand what you actually need. We don't list prices publicly because the right install depends on your operation — not a standard package.
You get full training, Loom walkthroughs, and support documentation. An optional monthly maintenance retainer is available if you want Opxio to keep your OS updated as your operation grows — no lock-in, cancel anytime.